Collections for Credit Unions – April 30, 2026

Description

This page is for registering only for the April 30 webinar on collections. This webinar is part of the Portfolio Management Series. If you want to register for the entire series, please go here. Attendees registering for the entire 3-webinar series receive a 15% discount.
 

Date: Thursday, April 30

Time: 11:00 a.m. Pacific

Duration: 60 minutes

Commercial loan officers play a crucial role in managing and recovering debts owed by member businesses. Learn how your business lending team can be a more effective part of the collections process and help reduce business loan delinquencies, or avoid them altogether. Join CUBG for an overview of the collections process to get prepared well before you need to collect on a loan.

This webinar will discuss:
– Ways to monitor and manage a portfolio of delinquent commercial loans to ensure repayment
– Tips on negotiating and establishing repayment plans with members to mitigate financial risks
– How to quickly assess a members’ ability to repay outstanding loans
– Procedures for coordinating with legal departments and outside counsel to initiate legal proceedings
– Ideas on maintaining accurate and detailed records of all collection activities
– How to better communicate with members through phone calls, emails, and meetings
– Reports you should be preparing on collection activities and progress for senior management
– How to review and update current collection policies and procedures
– Ways to ensure compliance with all regulatory requirements related to loan collection

Purchase Terms & Conditions

For live webinars, a full-team registration includes multiple attendees for your credit union. Please include these emails in the notes section at checkout. Each attendee will need a unique login link for access.

A recording of this session is available for full-team access registrations upon request. For individual registrations for webinars, the recording will be available to purchase after the session. If you registered as an individual, you can request a discount code to use on the recording purchase.

Educational materials are proprietary and are not to be shared outside of the purchasing credit union.