Collections for Credit Unions – Recording

Description

Duration: 64 minutes

Commercial loan officers play a crucial role in managing and recovering debts owed by member businesses.

Collections aren’t just a back-end function – they start long before a loan actually becomes delinquent. Join CUBG in this webinar from April 30, 2026 for an overview of the collections process and learn how your business lending team can play a more effective role in helping to reduce business loan delinquencies, or avoid them altogether.

This webinar will discuss:
– Ways to monitor and manage a portfolio of delinquent commercial loans to ensure repayment
– Negotiating tips and establishing repayment plans with members to mitigate financial risks
– How to quickly assess a member’s ability to repay outstanding loans
– Procedures to initiate legal proceedings and coordinate with legal departments and outside counsel
– Ideas to maintain accurate and detailed records of collection activities
– How to better communicate with members through phone calls, emails, and meetings
– Types of reports for senior management about collection activities and progress
– How to review and update current collection policies and procedures
– Ways to ensure compliance with all regulatory requirements related to loan collections

Purchase Terms & Conditions

After the order is approved, you’ll receive an email with links to download the education materials. After you download, you will be able to save the files to your shared network and use the training for your credit union going forward.

Educational materials are proprietary and are not to be shared outside of the purchasing credit union.