Business Services

  • Basics of Business Entity Types - Recording

    Basics of Business Entity Types – Recording

    Price range: $99 through $159

      Duration: 22 minutes CU Business Group’s The Basics of Business Entity Type gives a summary of the most common types of business entities you’ll encounter as a credit union. These business entities include sole proprietorships, DBAs, corporations, limited liability companies, partnerships, associations, and campaigns. Some of the topics covered in this course include: A…

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  • Business Deposit Account Basics - Recording

    Business Deposit Account Basics – Recording

    Price range: $299 through $399

      Duration: 61 minutes Your credit union’s relationship with a business member often begins at account opening. Join CUBG for the training you and your staff need to open and maintain accounts for all types of businesses. Explore the basics of business accounts from business entity types and the required documentation for opening and maintaining…

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  • Business Fraud Payments Trends: Identification and Mitigation - Recording

    Business Fraud Payments Trends: Identification and Mitigation – Recording

    Price range: $199 through $299

      Presenter: Jennifer Blevins, Wespay Duration: 45 minutes With the increasing sophistication of fraudsters, it is important to follow industry best practices and utilize robust fraud mitigation tools. This session from April 24, 2025 will discuss current business fraud industry trends, how to identify these scams, and the tools you can use to help combat…

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  • Business Services Year in Review: Insights & What’s Ahead for 2026 - Recording

    Business Services Year in Review: Insights & What’s Ahead for 2026 – Recording

    Price range: $0 through $399

      Duration: 68 minutes With 2025 in the rearview mirror, join CUBG in this webinar from December 18, 2025 as we reflect on changes in the business services space throughout the year, review industry statistics and trends, and share our forecast for what credit unions can expect as we cross into 2026.     Purchase…

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  • CUBG Products & Services - Secrets to Business Services Success - Recording

    CUBG Products & Services – Secrets to Business Services Success – Recording

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      Duration: 52 minutes Price: Complimentary How CU Business Group can help expand or launch your credit union’s business program CUBG clients have access to a broad set of products and services to assist your credit union with serving your business members. In this session from February 5, 2025 – learn how you can utilize…

  • Effective Interviewing – Recording

    Effective Interviewing – Recording

    Price range: $0 through $229

      Duration: 45 minutes Conducting an effective interview with a business member is a key component of a successful business services program. This webinar will review the following interviewing tools and techniques: Key questions and techniques to help staff learn about the member and their business Open/closed and other types of questions – how to best…

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  • Growing Deposits with Business Loans – Recording

    Growing Deposits with Business Loans – Recording

    Price range: $299 through $399

      Duration: 60 minutes Deposits are a vital part of a successful business services program and can also forge the path for business members to develop a lending relationship with your credit union. The reverse can also be true – your credit union can learn to utilize current lending relationships to boost your deposit program….

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  • Growing Your Portfolio Using Referral Sources - Recording

    Growing Your Portfolio Using Referral Sources – Recording

    Price range: $0 through $399

      Duration: 52 minutes Price: Complimentary for CUBG Member Credit Unions Ever wonder what the secret is to being a successful commercial lender? It’s referrals! Before most business owners decide to borrower money, start a business, or switch financial services providers – they talk to a trusted advisor. In this webinar from May 28, 2024…

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  • How to Speak Business Services for Branch Staff - Recording

    How to Speak Business Services for Branch Staff – Recording

    Price range: $299 through $399

      Duration: 73 minutes Credit unions have a lot of competition for commercial clients. But they also have a secret weapon many of those competitors don’t have… a network of branches with deep ties to the community. Branches are typically the first point of contact and a great resource for business members. Are you giving your…

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  • Making the Most of Member and Prospect Calls - Recording

    Making the Most of Member and Prospect Calls – Recording

    Price range: $0 through $399

      Duration: 55 minutes One of the keys to being a successful commercial lender is conducting effective and efficient visits with existing and proposed business members. Your ability to establish rapport with the business owner and managers, along with the information you obtain at these visits, will likely turn your prospects into members or produce…

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  • Setting and Monitoring ACH/RDC Limits – Recording

    Setting and Monitoring ACH/RDC Limits – Recording

    Price range: $359 through $549

      Duration: 63 minutes Automated Clearing House (ACH) and Remote Deposit Capture (RDC) have become industry standards in deposits and are common products for credit union business members. However, both also come with their own regulations and challenges. Managing risk is essential to protect both the credit union and the member. Join CUBG’s Liz Volin…

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